Missed Sessions/Cancellations
If you make an appointment with me, I’ll put that time aside for you.
I trust you understand that it is fair that I will charge you my full fee if you miss or cancel a session with less than 24 hours’ notice. In exceptional circumstances I may waive my right to charge for a missed session. All online sessions are to paid in advance.


How long does counselling take?
The number of sessions that you will have is entirely up to you.
You might find the help you seek with a single session. We will discuss together whether you prefer to decide on a number of sessions during our first appointment or whether you would rather see how it goes.

What happens in a counselling session?
There is no typical counselling session. It is time set aside for you, and what you talk about will vary according to your needs. I provide a safe environment in which you can explore your issues and work towards improving your experience of life. After our initial appointment, if we are both confident that we can work together, you will be required to sign an Informed Consent which states our responsabilities for the time that you engage in counselling with me.

Note that if you opt for online counselling, a consent form should be returned before your trial session.

Is counselling confidential?
Everything that we discuss in the counselling session is kept in the strictest confidence. Nevertheless, as a Member of the BACP, I am required to have regular supervision and I will need to discuss our work with my supervisor from time to time. However, I will not disclose your name or anything that would enable you to be identified. If I were to believe that you or someone else was in serious danger of harm, after careful consideration, I may take steps to minimise this danger. I would first discuss any such action with you if possible.

For online counselling, a few clients have asked me if we could use Skype for video and chat sessions. Unfortunately, although Skype communications are encrypted, they collect, use and share personal data. This is the reason why I use other platforms that have increased security. Having said that, it is important that you secure your privacy as much as you can. Make sure that the environment where your counselling takes place is free of distractions, and that nobody can hear you or have access to the confidential information you share with me. If that is a possibility for you, it is best not to share your computer.


Will I have to talk about my past?

Not necessarily. It can sometimes be beneficial to explore our past and sometimes it is not. There are no rules that can be applied to everyone in all instances. You are in control of what you want to explore.

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